GUARANTEE
This product carries a 60-day satisfaction guarantee. If you are not totally satis-
fied, your purchase price will be refunded if you return your unit within sixty (60)
days of receipt. No questions asked. The unit must be returned in the original
packaging to avoid damage to the heater during shipping. If you are returning
within your 60-day satisfaction guarantee period, you must contact Customer
Service to return your unit free of charge.
FIVE YEAR LIMITED WARRANTY
WARRANTY: The Company warrants this product, to the original purchaser or
gift recipient, to be free from defects in workmanship and materials under normal
use and service in accordance with the accompanying written materials for a
period of Five (5) years from the date of purchase.
This Limited Warranty is void if any of the following occur: Failure of the heater
resulting from accident, abuse, or misuse. The mechanics of the heater have
been altered or tampered with in any way, the heater was not used correctly or
the heater was not maintained according to the care instructions.
LIMITATIONS: ALL WARRANTIES IMPLIED BY LAW, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY
LIMITED TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE.
Some jurisdictions do not allow limitation on the length of the implied warranty,
so the above limitation may not apply to you. IN NO EVENT SHALL THE COMPANY
BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF PROFIT
OR MEDICAL EXPENSES CAUSED BY ANY DEFECT, FAILURE, MISUSE, OR MAL-
FUNCTION OF THE PRODUCT.
Some jurisdictions do not allow the exclusion or limitation of incidental or conse-
quential damages, so the above limitation or exclusion may not apply to you. The
company will not be responsible for damages or losses, direct or indirect, caused by
misuse, abuse, accident, negligence, conditions of transportation or storage, or failure
to follow the accompanying written instructions. The Company will not be responsible
for any statements that are made or published, written or oral, that are inconsistent
with this written warranty, or which are misleading or inconsistent with the facts as
published in the literature or specifications by the Company.
WARRANTY CLAIM PROCEDURE: Any product that proves defective within the
60-day satisfaction guarantee period will be replaced free of charge. Any con-
sumer returning a defective product for exchange or repair during their first 6
months of purchase will receive a new unit in exchange. During the first 6
months, Customers may contact Customer Service to receive a pre-paid return
shipping label for returns.
After 6 months, any consumer returning a defective product for exchange or repair
will receive a refurbished unit in exchange. Return shipping will be at the expense
of the consumer.
UNITS MUST BE RETURNED IN THE ORIGINAL BOX AND
PACKAGING TO AVOID DAMAGES DURING SHIPPING.
For more information, or for assistance, please contact our Customer
Service Department at:
Telephone: 1-800-219-8458
Website: www.edenpure.com
Five Year Limited Warranty
®
EdenPURE
Q U A R T Z I N F R A R E D P O R T A B L E H E A T E R
EdenPURE
OPERATION AND
WARRANTY MANUAL
GEN4 MODEL
PATENT PENDING
IMPORTANT
SAVE THESE
INSTRUCTIONS
To ensure you get the best
results from your portable heater,
please read this manual first and
keep it for future reference. For
additional information please call
1-800-219-8458
Thank you for purchasing
the EdenPURE
®
GEN4
Quartz Infrared Portable
Heater.
©2011 BioTech Research® I-4867 BR9548R-1
(2 pages)
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